1. Please email email@example.com to alert customer service of the problem with your THERMALBLADE and a representative will get back to you within 24 hours.
2. Explore options with Customer Service to walk through installation.
If it is determined that the THERMALBLADE Needs to be returned a return authorization will be provided from customer service.
3. Mail your returned THERMALBLADE to:
725 Christian Camp Rd.
Muncy Valley, PA 17758